Plans and billing

Review plan limits, refills, plan changes, Auto-Topup, and cancellation.

Owners and Admins manage plans, payment methods, invoices, Auto-Topup, and spend alerts in Billing. See the pricing page for current dollar prices.

Plan limits

These are the current self-serve allowances. Legacy and custom plans can differ; the dashboard shows your organization’s entitlement.

Plan	Credit allowance	Requests/min per key	Active batches	Monitors	API keys
Free, work email	1,000/month	30	1	10	2
Free, personal email	250 once	10	1	10	2
Developer	7,500/month	60	2	100	50
Pro	125,000/month	200	5	1,000	50
Growth	500,000/month	600	5	5,000	50
Scale	1,000,000/month	700	20	10,000	50

Paused monitors count toward the limit. Batches in queued, running, or cancelling count as active. Rate limits explains operation weights and separate management buckets.

Refills

Paid plans refill monthly, including annual subscriptions, on the billing-anchor day at 00:01 Pacific. A refill resets the balance to the plan allowance; it waits for the renewal invoice to be paid. Resolve payment failures in Billing to release held refills and top-ups.

Change a plan

An upgrade to more monthly credits takes effect after payment succeeds. The billing term restarts without proration, and the new allowance is added to the remaining balance until the next refill. Outstanding Auto-Topup usage settles at the previous plan’s rate. Annual upgrades refund unused prepaid months.

Downgrades and annual-to-monthly changes take effect at period end. Current limits and monthly refills continue until then. Undo a scheduled change in Billing before pausing, cancelling, or choosing another change.

Auto-Topup and spend alerts

Auto-Topup is enabled by default at checkout. When the balance falls below 1,000 credits, it adds a 1,000-credit block at the plan’s rate. Accrued usage is invoiced at the billing threshold or renewal. With Auto-Topup off or unavailable, insufficient balance returns 401 USAGE_EXCEEDED.

Spend alerts notify Owners and Admins at selected budget thresholds. They are notifications, not a hard spending cap: requests, monitors, and Auto-Topup keep running. Turning Auto-Topup off clears its alert budget. Payment failure can put both refills and top-ups on hold.

Pause or cancel

Monthly plans can pause for one, two, or three months. The remaining balance carries over without new allocations; requests and monitors can continue while it lasts. Auto-Topup settles at pause start and is unavailable during the pause.

Cancellation keeps the plan active until period end. It then returns to Free and removes the paid balance. Work-email organizations return to their monthly Free allowance; personal-email organizations receive no new Free grant.

Account emails

Members receive notices about low balances, request errors that disable Free-plan keys, and service-related account issues. Billing contacts receive payment and spend-alert messages. Keep those addresses current and fix retry loops before re-enabling disabled keys.